I Will Complain to Your Supervisor

Sonya from Chidren's in Birmingham, she got schooled.  She called and asked for Jake (no problem) and when  I said he isn't here, she asked to leave a message (no problem.)  I asked what this is concerning (don't you?) and she SIGHED  and repeated the number.  I repeated my question and SHE HUNG UP!  Well I called back.  We discovered a problem with billing and we took care of it.  Then I asked for her supervisor.  Don't be rude to me, Sonya.  That is all.